A Dedicated Team Provides a Memorable Experience at Ballard’s & Hotel Manisses
Block Island Entertainment is the most innovative hospitality company, priding ourselves on our guest-centric core values while employing the most highly qualified staff who love to come to work each day and spoil our guests.
Both Ballard's and Hotel Manisses, sister properties of Block Island Entertainment, shine as premiere Block Island destinations. The dedicated efforts of the staff at both properties create a memorable experience for each guest. Each property is staffed with international help from around the world that keep returning year after year to provide the best service possible. Our beautiful Block Island location is a destination for not only our guests, but our employees as well. Ballard's and Hotel Manisses provide an ideal environment for our team members who share a common love of food and drink, entertaining and service.
Staff have varied employment and personal experiences, which create a high level of combined professionalism and enthusiasm. One shining example of what makes the Block Island Entertainment team a success is Server Terry Ann Tucker. Terry Ann has been returning to Block Island all the way from Jamaica for each summer season since 2011! She started as a Front Desk Associate at Ballards in 2011, and returned to that position for 3 years. All staff are encouraged to work in all facets of our multi-purpose resorts, including our restaurant, hotel , bar and function areas, and in 2014 Terry Ann returned as a server and has been serving at Ballard's since then. Terry Ann is very outgoing and friendly with a wonderful personality and a passion to serve our guests. She truly exemplifies the spirit of spoiling our guests to create a memorable experience.
The Block Island Entertainment culture motivates employees to achieve their full potential. They're challenged to improve through leadership, focus, intensity and persistence - and to create a work environment of pride, honesty, integrity and loyalty. The culture of delivering the best experience possible for all our guests lives within each team member. Whether it's guest relations, food and drink service, guest service, or our cleaning team, each member of our staff has passion and the pursuit of excellence. It is our staff who have ensured the success of Ballard's.